S’pore Charity receives bug-infested mattresses from hotel and urges donors to be responsible

Singapore charity upset after receiving mattresses infested with bed bugs

For charities, receiving donations from the public is always a good thing, because every penny will go a long way towards improving the lives of others.

Unfortunately, some may take advantage of this to get rid of unusable items on their premises.

Local charity Reach Out has shared its disappointment on social media after receiving severely bedbug-infested mattresses from a hotel in Singapore.

Source: Contact Us Facebook

Volunteers have since urged donors to be more responsible and donate goods that are at least in decent condition so those less fortunate can use them without issue.

Singapore charity receives 24 bug-infested mattresses

According to Reach Out Facebook post On June 3, Administrator Grace Chuah shared an important public service announcement to those interested in donating to charity. She urged others to stop donating goods that cannot be repurposed in the name of goodwill.

Source: Contact Us Facebook

Reach Out had received a WhatsApp message from a hotel saying it would like to donate 24 of its pre-loved mattresses and couches.

Ms Chuah said the hotel also reassured them that the items were in “very good” condition.

Source: Contact Us Facebook

Delighted by the generous donation, the charity quickly arranged to collect the items.

However, Ms Chuah said their hearts sank after receiving them. Upon inspection, they found that the mattresses were badly infested with bed bugs.

charity mattress bugs

Source: Contact Us Facebook

Ms Chuah said the mattresses were stained with blackheads, infested with bed bugs crawling everywhere and overrun with termites. One can only imagine the disappointment felt by the volunteers.

charity mattress bugs

Source: Contact Us Facebook

She added that they were even more shocked to learn that the donations came from a “still operating hotel in Singapore” and not from an abandoned or old location.

Charity disappointed to be treated like rubbish collection services

Adding salt to the wound was the fact that the charity had shelled out its own money to cover moving and rental costs.

charity mattress bugs

Source: Contact Us Facebook

As it is not a full-time charity, they do not have permanent staff or a location to store used goods. They had to hire a professional mover and temporarily rent a warehouse to store the mattresses.

The volunteers expressed their disappointment at being “treated like rubbish removal services”.

We are volunteers, not garbage collectors.

Ms Chuah called on the public to ‘stop donating goods that cannot be repurposed in the name of goodwill’.

She reminded future donors not to make such irresponsible donations as they unnecessarily monopolize the association’s resources, which could have been better placed for the needy.

Reach Out is only open to accepting donations if the items are new or of decent quality, and well maintained for those less fortunate.

Be considerate when donating

When something seems too good to be true, it usually is. Unfortunately, in this case, it came at the expense of a charity that had to exhaust its precious resources for nothing.

Charities are voluntary organizations that go the extra mile to help those in need, so it’s not easy to hear donors profiting from their efforts.

Here’s a helpful rule of thumb for donating to charities: Put yourself in other people’s shoes and ask if you would use these items after you received them.

Do you have any news you need to share? Contact us by email at news@mustsharenews.com.

Featured image adapted from Reach Out on Facebook.


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