Negligent charity shop donors cost Devon Air Ambulance money

Published:
10:55 am January 18, 2022



Devon Air Ambulance is asking people not to leave donated items outside its East Devon charity shops when they are closed, after problems with bags hoarding over weekends and days holidays.

Stores, including the Honiton branch, can accept donations during opening hours without the need for an appointment, but people who leave goods outside cost money at the charity.

Spokesperson Ginette Gisborne said: ‘We are always grateful to receive donations from members of our local communities, but leaving items outside often means they become unsaleable by the time we reach them and , unfortunately, they must be disposed of, which then incurs a cost. to charity.

“Over time, items left outside can become damaged and exposed, either by bad weather conditions such as wind and rain, or by dogs urinating on them and sometimes being examined by individuals, which upsets the way they were originally left for us, in bags and boxes.

She added that staff also enjoy meeting donors to organize Gift Aid, in which the government donates 25% of the sale price of each item to the charity.

Hospiscare has stores in Honiton, Seaton, Axminster and Ottery – but these no longer accept walk-in donations. The charity introduced the appointment system in July last year and said it had resulted in higher quality items being donated and helped control the volume of goods in stores.

A spokesperson said: “Initially, when we reopened our stores after the first lockdown and again after subsequent lockdowns, there was great concern about the amount of poor quality and unsellable donations we received , which resulted in a significant cost to our charity to dispose of it.

Children’s Hospice South West has a store in Honiton and says people don’t need to make an appointment to bring in donations. The charity’s retail manager, Julie Johnston, said: ‘We welcome donations of good quality second hand items and although people don’t need to phone ahead , we always advise people to do this if they have a large number of items to donate or are on a special trip.


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